Refund policy

RETURN & REFUND POLICY

All Sales Are Final

Due to the medical, medication, and safety-related nature of IFAK360 products, returns and exchanges are not accepted after an order has shipped. This is a business policy, not a regulatory requirement. We cannot verify how products or components have been stored, handled, or altered after leaving our control. IFAK360 modules are not represented as sterile. Individual components may be sterile when identified as such on their original manufacturer packaging.

Quality Guarantee

Every module is individually assembled and inspected before it ships. Modules are packaged in sealed chamber vacuum pouches, and individual components remain in their original manufacturer packaging when applicable.

Order Cancellations

Orders may be cancelled within 24 hours of placement at no charge. Once an order enters fulfillment, cancellations are no longer accepted.

Shipping Damage & Insurance

All orders ship with $100 of included insurance coverage. If your order arrives damaged, contact us within 48 hours of delivery at info@ifak360.com with your order number and photos of the damage. We recommend purchasing additional coverage at checkout to protect your investment.

HSA/FSA Purchases

If you purchased using HSA/FSA funds and require an itemized receipt for reimbursement, please contact us at info@ifak360.com and we will provide one promptly.

Questions or Concerns?

We're a small team and we read every email. Reach us at info@ifak360.com